Upon referral I brought my car in, though only for brakes & rotors. What I received was a tutorial on the following:
• how to verify mechanic work done correctly
• visual description of outstanding car issues
(some Improperly done before)
• invitation to car clinic/BMW auto club
• invitation for my wife to attend car clinic
(as women are often targets of price gouging)
In short, we’re joining the car club and I’ve found a new/good mechanic. -Kevin M.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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• how to verify mechanic work done correctly
• visual description of outstanding car issues
(some Improperly done before)
• invitation to car clinic/BMW auto club
• invitation for my wife to attend car clinic
(as women are often targets of price gouging)
In short, we’re joining the car club and I’ve found a new/good mechanic. -Kevin M.