Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
It's one thing to deal with an unfortunate incident, but Eric's response left a bad taste in his mouth. He seemed more interested in brushing off than addressing the issue or taking responsibility.
Jason would not recommend Big Q Auto based on this experience. Good customer service is crucial, especially when mistakes happen, and unfortunately, this place fell short. Save your money and look elsewhere!