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Bert's Garage

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(431 Reseñas)
95
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility. Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility.

Categorías
Mantenimiento del coche, Reparación de automóviles, Reparación de colisiones
Contacto
(323) 461-8261

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1912 N Cahuenga Blvd Hollywood, CA 90068
Reseñas de Bert's Garage's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(431 Reseñas)

Nuestro objetivo es proporcionar la imagen más precisa de la reputación en línea de un negocio. Para proporcionar la imagen más precisa, utilizamos un algoritmo automatizado para ayudarnos a recomendar reseñas que son más valiosas para los visitantes de nuestro sitio. Las reseñas que se recomiendan pueden eventualmente convertirse en "no recomendadas" y viceversa, basado en actualizaciones continuas y aprendizaje de nuestro algoritmo. Las reseñas que son verificadas a través del sistema de punto de venta del negocio pueden publicarse inmediatamente en la sección de reseñas recomendadas de nuestro sitio, sin embargo, basado en la aplicación de nuestro algoritmo automatizado, pueden convertirse en "no recomendadas".

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DK
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DAVID K.
Studio City, CA
Esta reseña está actualmente pendiente de verificación por parte del negocio.
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/12/2025
cliente verificadoCliente Verificado
5
Rushed job, new problem
I love the customer service but, while my mirror is fixed, the driver side door lock is now broken and will not lock. Now I need to wait two days with my unlocked vehicle on the street before the garage can fix the issue on Monday…

I am hoping some discount will be available for the increased risk and inconvenience…

That said - I appreciate the group and hope they will make it right.

Los Angeles, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/16/2024
0
Felt like I was scammed
I’ve been coming to Bert’s Garage periodically for years because it’s in my neighborhood and has good reviews. They are always very kind and polite, which I love. This time i brought my 2004 (but very good condition) sedan in because the catalytic converter was stolen. They had my car for about a month - it was over the holidays and supposedly Triple A insurance was hard to get a hold of, which i believe was true.
When i got in touch with Insurance, they said the estimate for the work was over $7k. i asked the shop to send me the estimate and photos, and kept calling and asking 4 days in a row. They were always polite and kind on the phone, but kept making excuses and saying they would send at a certain time but not following through.
Meanwhile insurance send me the notice that they decided to total the car. Finally 9:30pm the night before i had to make a decision on wether or not to total the car, Bert’s send the photos & estimate - conveniently too late for me to get a second opinion.
I know catalytic converters are expensive in CA, but there’s no reason they should have estimated over $7k for that fix. they claimed things that were simply not true - like saying the oxygen sensor was severed when there was clearly no damage besides the actual converter pipe being cut out. I took the photos to another engineer/car mechanic afterward and he confirmed that there was absolutely nothing wrong with the car besides that one part being stolen. I’m sure there are some neccessary shady things that happen in the communication between car shops and insurance, but this totally screwed me over and i feel completely scammed. My car was in great condition and only had 108k miles on it…and now i have to find a new one.
Again, the people are lovely when you talk with them, which i stand by. But i got scammed :(

CS
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CHRISTIE S.
Los Angeles, CA
Esta reseña viola la Política de Reseñas de SureCritic.

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.