I purchased a vehicle 3 weeks ago. Last week I noticed my rear tires were dry rotted, cracking and 7-9 years old the owner only agreed 50/50 to replace those tires. Then this week I had to take it back in for the brakes which are metal on metal and to their response the brakes are fine to drive like that for 2 weeks till I can pay 50/50. So I go to the dealership and the owner refused to talk to me, he sent his general manager who may I add is just an a$$ and they agreed to fix my brakes tomorrow and I bring $100 in on payday. It is not my first rodeo with used cars so I know for a fact you should not have to replace the rear tires nor the brakes within 3 weeks of getting it.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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