I was late for work and found my battery dead. Nielson's shop had someone at my house in ten minutes. I followed them back to the garage to replace the battery and I was out the door 20 minutes later. Over the past five years, they have also done major repairs on both cars - always at a reasonable price, on time, full explanations. This is what customer and auto service should be! Would not go anywhere else.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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