Spoke with Martin. He said this vehicle keeps going to this business after having service done. Twice he has picked his vehicle up from this facility and had to return within a couple of hours due to issues arising with his vehicle. He is not happy and says when he brings his vehicle to this facility for repairs, he doesn't expect to receive it back from this business with additional problems. He does recommend this business for service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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