I have never had a car repair experience like this, ever. Unbelievable. Professional and friendly. Yusha promptly checked me and took down some symptoms. Right away everyone knew my name. A gentlemen came over and said “hello Michael, I am Moses. Tell me what is going on with the car.” He listened intently. Asked a few questions. “Michael, let me get to work.” Another gentlemen came over. “Michael, I am Sol. We are going to take care of you. We will call you in about an hour.” I am car stupid. Moses called with the diagnoses and clearly communicated the problem and the estimated cost. After the work was complete the final bill was a little over 9% less than the estimate! When I came to pick up the car a problem was discovered at the last minute. Moses and Sol explained the problem would be hard to discover earlier. My heart sank. More money. Sol said “Michael, we are going to take care of you. This is on us. we didn’t catch it. We are going to replace the part at no charge.”
I would take my car back to Bay’s. These folks treat you as human not an ATM. Please give these folks a call.
Thank you Lang’s towing for recommending Bay’s Auto Repair. If you need a tow to Bay’s call Lang’s Towing in Ballard.
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I would take my car back to Bay’s. These folks treat you as human not an ATM. Please give these folks a call.
Thank you Lang’s towing for recommending Bay’s Auto Repair. If you need a tow to Bay’s call Lang’s Towing in Ballard.