brought my cars here when Bay the original owner ran the garage. he was so cool and was always ok with my bringing in my own parts. Bat retired (good for him) and Sal took over; i was skeptical at first cuz i grew up working on cars and still rather do the work myself but living in a studio apt with only street parking in a high traffic area is a no for me as a petite femme. my car is my baby and i need to trust whomever is going to touch her and respect that i have a decent amount of auto mechanic knowledge… well Sal is amazingly kind and straightforward, respectful and down to earth; he’s earned my trust and i’m happy to pay him to do the work that i’d rather do myself. not to mention that Yusha at the front desk is a total dream and the guys in the shop are also so friendly and hard working. long story short i’m glad Sal bought Bay’s and is continuing the great work of the legend who started it.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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