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SureCritic / Reparación de automóviles / Baxter's Automotive
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Baxter's Automotive

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(526 Reseñas)
100
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Detalles de la Puntuación

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Auto Repair and Auto Electrical Diagnosis for European and Import Vehicles. Specializing in BMW, MINI Cooper, Audi, Volkswagen, Volvo, Lexus, Toyota, Honda, Acura, Mazda, Subaru, Nissan and Infiniti. (Servicing model years 15 years old and newer only.) Auto Repair and Auto Electrical Diagnosis for European and Import Vehicles. Specializing in BMW, MINI Cooper, Audi, Volkswagen, Volvo, Lexus, Toyota, Honda, Acura, Mazda, Subaru, Nissan and Infiniti. (Servicing model years 15 years old and newer only.)

Categorías
Reparación de automóviles, Reparación de automóviles de importación, Reparación de automóviles europeos
Contacto
(719) 264-6611
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
closed
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
4911 Northpark Dr Colorado Springs, CO 80918
Obtener Direcciones
Reseñas de Baxter's Automotive's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(526 Reseñas)
Escribir una Reseña
Reseñas Recientes
CE
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Cliff E.
Colorado Springs, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
10
Always the Best!
Thanks Ed,
Your quick and thorough assessment of a serious problem, saved us from a potential event out on the road.
As always, you and Patricia are the best. God bless you!
Cliff
Patricia B. de Baxter's Automotive respondió el 03/26/2025 11:12 AM

You are so kind Cliff, Thank You ! We appreciate the really nice & heartfelt review !!  Thanks for always thinking of us & trusting us with your vehicles !!!  

MN
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Melissa N.
Colorado Springs, CO
MINI Cooper Hardtop
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
cliente verificadoCliente Verificado
10
Trust your car to Baxter’ Automotive!
Yesterday, I took my MINI to Baxter’s Automotive for an oil change. Not only did Ed change my oil but he also performed a comprehensive check of my car. I was told that there were a few maintenance things that should be done as scheduled per to MINI recommendations, but no pressure by Ed to get them done ASAP!
(I plan to have them done this summer)
And, l kid you not, my car drove like it had more horsepower than before! I wouldn’t trust my car to anyone else. Thank you Ed, Patricia, and Ben (front of shop 4 legged greeter) See you all soon!!!
Patricia B. de Baxter's Automotive respondió el 03/26/2025 07:27 AM
Thank You Melissa !  What an awesome review !! So glad you appreciated Ed's comprehensive & thorough inspection with the oil change service.  We take oil change services very seriously !!! Plus, we appreciate your referrals & support !!!! Many Many Thanks !!!!! P.S. Ben says he appreciates being mentioned & valued for his "greeting" services too. Ben is certainly an integral part of the team.  :-)   
DT
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Dave T.
Colorado Springs, CO
Honda Odyssey
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
cliente verificadoCliente Verificado
10
Excellent service...
Ed's a Boss Wrench!
Patricia B. de Baxter's Automotive respondió el 03/23/2025 06:37 AM

Thank You Dave ! We appreciate the kind compliments !! And, we very much appreciate all your trust, confidence & continued loyalty all these years for all your vehicles !!! 

SH
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Stan H.
Colorado Springs, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
10
Enjoyable
Ed and Patricia are very efficient and their work is execellent.
Patricia B. de Baxter's Automotive respondió el 03/23/2025 06:33 AM

Thank You Stan ! We love your review; so much, we want to name it the "3 E's" - "Enjoyable, Efficient & Excellent". And, Ed's name begins with an "E" too ! All exceptional qualities to describe an auto repair experience. You're excellent too. Many Many Thanks !!!  

Cliente verificado
Monument, CO
Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2025
cliente verificadoCliente Verificado
10
Water Pump Replacement
Tina Turner sang it the best….”You’re simply the best, better than all the rest.”
As always, Baxter’s Automotive gets it done, get’s it done right & right the first time. Thank You !!
Patricia B. de Baxter's Automotive respondió el 03/18/2025 09:57 AM
Love the review ! Thank You !! It's a great song to have replaying in your mind !!!
Cliente verificado
Monument, CO
Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
My RAV4 Has Over 200k Miles & Still Feels Like New Thanks To Baxter's Automotive
I write a review after every visit because I am so thankful to Ed & Patricia. It's been over a decade I have been coming to Baxter's Automotive and each & every visit is always 5-star service. They're always right on time for my scheduled appointment, friendly, professional & efficient. Ed is the most skilled master technician in the Springs and I totally rely on him to always know the condition of my RAV4. This visit was for an oil change & other scheduled maintenance items; but, Ed always does his thorough inspection and found my water pump to be making a little noise. Sure enough, my RAV4 is due for a water pump. So, I'll be getting that done soon. Thanks to Baxter's Automotive for always being so reliable, consistent & just all-around AWESOME. See you soon.
Patricia B. de Baxter's Automotive respondió el 03/12/2025 06:55 AM

You're all-around AWESOME too ! We're so grateful that you have been with us since the beginning and we love each & every review !! And, we love taking such great care of your RAV4. Can you believe we have been taking care of it for almost 150k miles ?  Your RAV4 is family !!!!  

NS
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Norman S.
Colorado Springs, CO
Toyota Tundra 2WD Truck
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Excellent!!!!!!!!
When i tell you it is such a pleasure to call Patricia and Ed friends! Not only are the good friends, but trust worthy, and very professional! Can always count on them to give me an honest opinion of what I need done to my tundra. I'm in and out in a jiffy and always happy with the work they do for me. I would absolutely recommend them to any of my friends and family!
Patricia B. de Baxter's Automotive respondió el 03/12/2025 06:49 AM

What an excellent review to receive first thing in the morning before starting our day ! Thank You Norman !!  It's always so nice to hear from you & catch up and our pleasure to always take such good care of your Tundra !!! We're always happy when you're happy !!!! May your day be as bright as you made ours !!!! 

BM
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Bruce M.
Colorado Springs, CO
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
You can count on them!
Completely satisfied, as usual!
Patricia B. de Baxter's Automotive respondió el 03/04/2025 11:10 AM

We're glad to hear it ! Thank You Bruce !! And, we sure appreciate you taking the time to write us such a nice review !!! 

OV
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Oscar V.
Colorado Springs, CO
BMW X3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2025
cliente verificadoCliente Verificado
10
Great Service
Ed and Patricia are great.
Patricia B. de Baxter's Automotive respondió el 03/04/2025 06:19 AM
Thank You for the GREAT review !  We appreciate your continued loyalty, trust & confidence in us each & every visit !! It's always nice to see you & visit too !!! 
AD
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Aldo D.
Colorado Springs, CO
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
Excellent service
Patricia and Ed are wonderful, awesome service and true honest folks.
Patricia B. de Baxter's Automotive respondió el 02/27/2025 06:50 AM

Thank You Aldo !  For the very kind review & for always trusting us with your BMWs !! We appreciate you too !!! 

BP
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Bill P.
Colorado Springs, CO
Toyota 4Runner
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
LIght up the 4Runner!
Ed did his magic once again! Installed new lights on my 'new' (used) 4Runner!
You will never be unhappy going to Baxter Automotive! Can't say enough about the quality of service there.
Patricia B. de Baxter's Automotive respondió el 02/25/2025 01:48 PM

I can't help but start singing Debby Boone's "You Light Up My Life" !!! :-) Thank you for the very kind review & lifting our spirits !!! We love your 4Runner !!!     

MN
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Melissa N.
Colorado Springs, CO
MINI Cooper Hardtop
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2025
cliente verificadoCliente Verificado
10
Baxters Automotive never disappoints
Once again, my MINI check engine light came on and Ed came through like a lucky charm. Every time I take my car in, I am greeted with a bright g smile from Patricia and the shops mascot Ben the dog.iI know that my car is in the best hands and I would recommend them to anyone!!! Baxters Automotive, I am one of your biggest fans!
Patricia B. de Baxter's Automotive respondió el 02/10/2025 12:58 PM

Thank you for such a nice review !  Talk about smiles, your review sure made us smile and we couldn't help of thinking that we really enjoyed Lucky Charms cereal growing up !!  Happy memories for sure !!!  Back to now.....I have always said that MINIs just love Ed; so, we're always happy to help.  Glad all is well & right in your MINI's world !! P.S. Ben says thank you for mentioning him.  And, please know you warm our hearts by saying "you're one our biggest fans" !!!  Many Thanks !!!

RM
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Ruben M.
Colorado Springs, CO
MINI Cooper Hardtop
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2025
cliente verificadoCliente Verificado
10
My review for Baxter Automotive
I've been going to Baxter Automotive for my Mini Cooper Patricia and Ed provide me with excellent service to my Mini Cooper it is a great mechanic and I fully trust him and his wife Patricia is very nice lady very helpful I would recommend their service to anyone that wants quality service
Patricia B. de Baxter's Automotive respondió el 02/06/2025 12:53 PM
Thank you for your very kind & heartfelt review !  It truly warms our hearts & we appreciate it very much.  We love how you love your MINI and we take it very seriously the trust & confidence you place in us each & every visit. Congratulations on rolling over 200k miles ( we're looking forward to the next milestone ) !! Many Thanks Again !!!     
SH
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Sharon H.
Colorado Springs, CO
Subaru Forester
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2025
cliente verificadoCliente Verificado
10
Great service
Another great service from the team at Baxter's Automotive. I can't recommend them any more highly. Courteous, prompt, efficient sums up the service they provide year after year. Always two thumbs up. P.S. the Skittles are good too!
Patricia B. de Baxter's Automotive respondió el 02/04/2025 07:46 AM

Thank You Sharon !  Your kindness is always appreciated !! And, thank you for making me laugh & smile about the Skittles ( I'm getting a lot of compliments ) !!!  Two thumbs up to you too for keeping your Subaru in such excellent shape !!!!     

PB
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Patricia B.
Colorado Springs, CO
Subaru Outback (Natl)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2025
cliente verificadoCliente Verificado
10
Absolutely wonderful Small Business!
I would describe Baxter’s as “Just like Home”! The service they offer is always wonderful, personal, professional and honest!
And if you’re lucky, you’ll get a hug from Ben! 😊
Patricia B. de Baxter's Automotive respondió el 01/25/2025 09:31 AM

You warm our hearts with such a warm heartfelt review ! It's truly amazing to hear "Just like Home" !! It just leaves us feeling good inside and lifts our spirits.  We both smiled & laughed about Ben's "hug".......he's his own dog :-) And, you are lucky & special to us. We gave him a treat from you. :-) You are appreciated & valued too !!!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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