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SureCritic / Reparación de automóviles / Baum Blvd Automotive
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Baum Blvd Automotive

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,719 Reseñas)
89
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
86%
4 stars
10%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
89
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Serving the East End Community since 1989, we are a full service independent repair shop. We offer a broad range of services that include PA State Inspection and Emissions tests, general auto repair and preventive maintenance for all types of vehicles. Serving the East End Community since 1989, we are a full service independent repair shop. We offer a broad range of services that include PA State Inspection and Emissions tests, general auto repair and preventive maintenance for all types of vehicles.

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Reparación de neumáticos
Contacto
(412) 682-1866
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4741 Baum Blvd Pittsburgh, PA 15213-1320
Obtener Direcciones
Reseñas de Baum Blvd Automotive's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,719 Reseñas)
Escribir una Reseña
Reseñas Recientes
JC
Jack C.
Pittsburgh, PA
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2025
cliente verificadoCliente Verificado
Categoría: Service
Jack said they did a good job.
Recomendado
JB
Jeffrey B.
Pittsburgh, PA
Subaru Crosstrek
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2025
cliente verificadoCliente Verificado
Categoría: Service
Jeffrey said felt confident they did the work right and did it at a reasonable schedule.
Recomendado
PS
Peter S.
Pittsburgh, PA
Subaru Legacy
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2025
cliente verificadoCliente Verificado
Categoría: Service
Peter said everyone was very pleasant and nice, and took care of him on time.
Recomendado
VM
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Vincent M.
Pittsburgh, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2025
10
Consistently good service
I have brought both of my cars for years. Always a good experience.
BR
Ben R.
Pittsburgh, PA
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2025
cliente verificadoCliente Verificado
Categoría: Service
Ben said they were referred to him and they were cheaper priced than he had expected.
Recomendado
CE
gravatar
Craig E.
Pittsburgh, PA
Honda Accord Sedan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
10
Service with competence and integrity
I cannot think of higher praise for this outfit. I have used them on several scattered occasions, and they have always treated me, and my vehicles, well.
Cliente verificado
Pittsburgh, PA
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
Great expertise and communication
Professional and personable.
Cliente verificado
Pittsburgh, PA
Chrysler Town & Country
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2025
cliente verificadoCliente Verificado
9
We're longtime customers of Baum Blvd Automotive and are always impressed by the quality of their services keeping our car operating well.
I really trust Chuck and his staff to give me honest answers and great service.
AR
Anthony R.
Pittsburgh, PA
Honda Accord Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2025
cliente verificadoCliente Verificado
Categoría: Service
Anthony said everything was simple. He says they called every time for things that needed his approval. Everything was done fast on the day he needed it done. Anthony says it was a seamless transaction.
Recomendado
PS
gravatar
Paul S.
Pittsburgh, PA
Chevrolet Cruze
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2025
cliente verificadoCliente Verificado
10
Great, Routine Service
Took my car in for an oil change and received the quality care and friendly staff that I've come to know and love from Baum Blvd Automotive. Any additional suggestions were explained to me in a way that was not pressuring and I could tell came from a place of concern and expertise. I'll always take my car to Baum over any other mechanic.
CS
Cody S.
Pittsburgh, PA
Dodge Dart
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2025
cliente verificadoCliente Verificado
Categoría: Service
Cody said they were pretty honest and took care of his vehicle.
Recomendado
LC
Leon C.
Pittsburgh, PA
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
Categoría: Service
Leon stated the business is honest, reasonably priced and is personable. The business completed everything in a timely manner and he had a great experience with the business.
Recomendado
EH
gravatar
Elissa H.
Pittsburgh, PA
Mazda Mazda6
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2025
cliente verificadoCliente Verificado
9
Good customer service
Every was polite and efficient. Very appreciative of Andrew who gave me, an elderly woman with a cane, a ride back to my apartment.
LR
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Laura R.
Pittsburgh, PA
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2025
cliente verificadoCliente Verificado
10
Great experience!
The team at Baum Boulevard were kind, knowledgeable, efficient, and timely. They made the repair process very easy and made me feel comfortable every step of the way. Thank you!
OS
gravatar
Otto S.
Oklahoma City, OK
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/07/2025
0
If you want to be taken advantage of and ripped off because of your lack of automotive knowledge, this is the place!
Baum Boulevard Automotive's reviews are positive because it looks like they've helped people get their vehicles back on the road when they were in dire straights; it was for kids at college or people who don't know any better / aren't aware of other options. They will try to win you over with a 2-year warranty, but what you might not be aware of is that all their costs are so inflated they could've done the work multiple times over within what they are charging you to do something once (and the very minuscule possibility of warranty work).

The marketing, website, and initial communication would make you think that this is your friendly neighborhood and community automotive shop that cares about you, your well-being, and your vehicle, but don't get it twisted; it's all about $ and their bottom line like any other business and no different than corporate chains. This place does not have your best interest at heart, and you are just another opportunity for them to try to leech money from vulnerable people who are likely already in a tough spot if they're having car issues.

When I spoke to one of the employees here to discuss having some work done on my vehicle, I was given a smooth sales pitch about their certified process to honor a two-year warranty on any work that could be done and was assured I would be taken care of. I wasn't told that their labor cost, and allocated labor hours for jobs were set up to justify charging any expense possible.

I am a certified automotive technician on electrical systems and an Air Force veteran who's deployed to austere environments and had to work on vehicles in extreme, casual, and professional settings. I'm in a pinch since I don't have the tools or time, having separated from the military, to go back to school here in Pittsburgh with vehicle issues.

Never in my life have I seen a shop try to charge $165 to investigate a check engine light. When I questioned why there was a charge, let alone so high, I was again given the sales pitch on warranty. I was told it takes a lot of time and labor hours for a tech to go through a check engine light process. This process typically takes less than 5 minutes, particularly given that my vehicle is an electrically very simple '03 Jeep Wrangler. You could make an argument for 10-15 minutes on a newer vehicle with a more complex electrical and computer system.

Although most of my tools are in storage, I keep my personal OBDII vehicle diagnostic tool around for situations like this. I had already run the codes on the check engine light multiple times and was able to give those to them verbatim. It took all of <2 minutes. I entirely understand wanting to validate the same information to do work, but not charging a customer $165 before tax for an essentially laborless job. Unless of course you set up and run your business to grift customers who don't know any better.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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