I still can't get over the way the folks at Barney's treated me! From the first phone call to picking up my truck after repairs, I was met with a smile. Even better, they never failed to answer any question I asked about my truck...the cost of the repairs...the work that would be done.... EVERY question had a direct, honest answer. Seldom found anywhere today! The technician told me what was wrong, suggested doing some other "logical" maintenance while doing the repairs... but didn't try to push me at all. PERFECT SERVICE! PERFECT! That's hard to get from me. I am fussy about my vehicle. I'll be back!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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