I'm saddened that I can't rate lower than a single star. Let's start off with stay away. Don't even drive by, take a back road. I went in looking for a suv for my family. I finally built my credit up to where I can finance a car. They run my credit through like 15 different agencies, and I got a loan. Time to get a car. We pick the 2016 Kia Sorento. They telll me, my credit is weak and I need to give a deposit of $1,000 on top of my trade in (which they increased the price of the sorento by $3000 then offered me $3000 for my car). I tell them my car is my deposit and I'm not doing the $1000. Then Rex comes up with this scam of an idea, oh and by the way, this guy is so full of himself, and he says "write up a check for $1000, call your bank, cancel it, and we will show the bank the check but never collect on it!" Right there, I should have walked away, but my trade was my daily driver, and it kicked the can, so I had to get what I can. So a 2016 Kia sorento, 55k miles for $23,000+, not know the price of a new one, I took it. Never gave them the check or the trade in yet, but I drove away. Next day I bring it to Crowley Kia to get looked at and they ask me how much I'm paying for. They were shocked. They got me into a brand new 2019 kia sorento for $20,899! And they said my credit was great! No deposit needed! Now crowley owns the trade in, barberino nissan had no choice but to take the car back. Oh and after getting the 2019, I texted the sales person im bringing the car back. He tells me that Rex is trying his hardest to get some favors to push the contract through. It failed. Because I called capitol one and told them before hand, that Barberino Nissan doesnt have the trade in or check and that Crowley has it (they approved the load over there too). So after all this, I'm driving a 2019 Kia Sorento FOR LESS MONEY THAN A 2016 FROM A SCAMMING JUNKYARD!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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