Jaime said she appreciated that the mechanic didn't try to throw money at her vehicle, but he also didn't get it fixed, so she has to take it to a second facility. He did not pay attention to her needs.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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