Went in just to have my catalytic rewelded after a theft attempt was made(only managed to cut one side). When the job was finished the guy told me he had to put an extra piece muffler pipe but didn't tell me the catalytic was removed. Didn't notice till a few days later while changing my oil. Went back the following week to let em know and the guy who did the job wasn't there and ended up having to speak with another guy who just ignored was I was telling him and gave me a price quote on a new catalytic converter. All I wanted was to have those pipes rewelded and left without a catalytic converter. I had to take it to emmisions this month as well n they knew that so I figured they must of done that so I can bring it back n therefore had to fork up more money for a new one when all I wanted was a rewelding, thanks for nothing. Customer service was nice and price for "rewelding" was great. At first I was very happy about that but the aftermath has been a nightmare for me.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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