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Az Auto Air, Inc. - Family Owned & Operated

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,372 Reseñas)
100

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

AZ Auto Air is a family-owned and operated business. Since opening our first store in 1989, our trained and certified technicians have specialized in expertly servicing automotive air conditioning needs, including custom hose fabrication and installations. A modern establishment, we use state-of-the-art diagnostics to check the AZ Auto Air is a family-owned and operated business. Since opening our first store in 1989, our trained and certified technicians have specialized in expertly servicing automotive air conditioning needs, including custom hose fabrication and installations. A modern establishment, we use state-of-the-art diagnostics to check the performance of your entire system and to advise you of necessary repairs. ...more

Categorías
Taller de reparaciones, Mantenimiento de automóviles, Reparación de automóviles
Contacto
(480) 464-1100

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
7425 S Harl Ave Ste 5 Tempe, AZ 85283
Reseñas de Az Auto Air, Inc. - Family Owned & Operated's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,372 Reseñas)

MS
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MATT S.
Phoenix, AZ
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/23/2013
cliente verificadoCliente Verificado
Last Visit
Sorry Steve but this last repair will probably be my last. You have been great until the last two repairs. After you fixed tha a/c which works great, we addressed the car overheats with the a/c on and we replaced the radiator. The car still overheats with the a/c and you are not listening to me. You keep wanting to say the a/c temp will rise with the higher engine temp but that isn't the case. My a/c blows cold all the time even with the higher engine temp. You have never addressed the high engine temp after my voicing concern on several occasions except to say I should replace my spark plugs, that might help. Really the plugs???? The high engine temp only occurs with the a/c on. I have lost confidence in your diagnosis of the problem and will need to seek someone that will listen to my concerns not just hear what they want.
No Recomendado
Steve O. de Az Auto Air, Inc. - Family Owned & Operated respondió el 08/29/2013 10:20 AM

Matt,

It is unfortunate to lose you as a customer but I wanted to respectfully clarify a few details about the Mustang.

After test driving the vehicle multiple times with the A/C blowing 45 degrees, we were not able to duplicate any type of overheating condition you are describing. When diagnosing a vehicle that you cannot duplicate the problem on, it is impossible to make a correct diagnosis. I could easily "roll the dice" and start throwing uneccessary parts at your vehicle to resolve a problem that is not happening, but wasting my time and your money is not how I operate. My technicians simply recommended replacement of the spark plugs after an inspection of your spark plug and coil assembly that was making the popping sound of which we repaired for you. We did not tell you replacing the plugs would solve overheating issues, only that since the one was extremely worn the others tend to look the same. My technicians spent a lot of time and effort trying to duplicate the overheating, of which you were never charged for. Good luck with the vehicle in the future, I hope someone will be able to duplicate the problem and sell you the necessary repairs.

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