Our shop employs honest ASE-certified technicians and mechanics, and we use the latest technology and equipment for our repairs. Our shop employs honest ASE-certified technicians and mechanics, and we use the latest technology and equipment for our repairs.
Cliente VerificadoGeorge,
Thanks for your feedback. We strive to make things right at Autoz Tire & Service and we stand by the work we do. This includes offering a 2yr. 24K mile warranty on our work. It's very rare that we get a one star rating due to the extra effort we make in providing excellent service and good value. We value your feedback and as usual, research the details/facts of your service experience to see how we can improve. You spent approximately $780 in July of last year and for that you received 2 new tires, an alignment and full front brake job including 2 new rotors as your old rotors could not be resurfaced. You returned in March of this year and we replaced all defective components for your front brakes in line with our policies and warranty. As stated, we value your feedback and be assured anything constructive will be evaluated and put to good use. We appreciate you as a customer, however, we woud appreciate the feedback to be supported by facts. In this case, you received good value and although some of the components failed, we certainly did not sell you something you didn't receive the first time and we made it right when you returned.
Thanks,
Management
