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Autotech

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,372 Reseñas)
82

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
2
Total de ReScores
2.0
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Here at AutoTech, we offer a wide variety of quality automotive services, from minor to major service and repair, for the maintenance minded consumer. We also offer maintenance services for our fleet customers.
All technicians and service consultants are A.S.E. certified.
Here at AutoTech, we offer a wide variety of quality automotive services, from minor to major service and repair, for the maintenance minded consumer. We also offer maintenance services for our fleet customers.
All technicians and service consultants are A.S.E. certified.

We also offer customer shuttle service.

AutoTech is committed to the safety and reliability of your vehicle. Our expert mechanics can recommend the right car maintenance services to help prolong the life of your car and avoid costly repairs in the future.

Call us today at (951) 784-1090 and schedule an appointment for your car maintenance
...more

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Niebla tóxica
Contacto
(951) 784-1090

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1735 3rd St Riverside, CA 92507-3435
Reseñas de Autotech's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,372 Reseñas)

MP
gravatar
MIKE P.
Norco, CA
MINI Cooper
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/09/2013
cliente verificadoCliente Verificado
Damaged my vehicle, was unable to fix it, then refused to cover the repair costs
Took my MINI Cooper in for a water pump replacement (~$700). Unable to consistently start my car after getting it back. Had my car towed back the next day to see what the problem was. It started for them and they claimed it was the immobilizer. Once back home, it would not start again. Had it towed to Autotech a second time. After 4 days, they could not determine the problem and admitted that they did not have the proper tools to diagnose. They recommended I get it towed to a dealer.

Had it towed to another mechanic that was able to identify the problem: the wiring harness that passes over the water pump was crushed (tool marks pressed into the insulation) and torn. All of the wires were bright copper (i.e. no dust or oxidation = new damage). There has been no other engine bay repairs for over 18 months.

I presented documentation to the owner, Tony Solorio, including my request that he refund the original Autotech repair costs, which totaled less than the harness repair and towing fees. Tony claimed that the wires appeared to have been chewed and that there was no way Autotech could have been responsible for the damage. He refused my offer to look at the harness in person. Autotech has opted to allow third party arbitrators to decide.
No Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.