Dennis said he was very satisfied with his overall experience on this last visit. This business went far and beyond to take good care of him and the problem with his vehicle. He just so happened to be 5 blocks down the road from the business. He was in the middle of doing a job, when his vehicle broke down. This business got him back on the road in no time, and he was able to get back to work. John, the service manager and Mike a mechanic at this business, both really helped him out. He has been a customer of this business. Now he will be a lifetime customer of this business.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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