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Autonation Hyundai Tempe

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(6,251 Reseñas)
54

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
390
Total de ReScores
4.9
Promedio de ReScores
54
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment. Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(480) 505-4247

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
8050 S. Autoplex Loop Tempe, AZ 85284
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(6,251 Reseñas)

SK
gravatar
Savanna K.
Gilbert, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/14/2023
0
Categoría: Service
Worst experience ever
This is our worst experience we ever had at a dealership. I bought my car three months ago on New Year’s Eve. 2023 Santa Fe. They were so eager to sell me the vehicle on that day. However when it came time to service the vehicle they are the absolute worst. We have never ever been so disrespected.

You don’t yell at your customers in the lobby, be disrespect, make up lies, tell the customers that you can’t be touched by corporate because you have been there for 4 years, refuse to give your name or your managers name and telling me to get in my vehicle when I’m asking for my part back so I can take my business else where. To top it all off you weren’t even the one to be helping us to begin with. It’s unacceptable the way we were treated because of their mess up of not having the part even tho we scheduled the appt a week before and even called 2 days prior to make sure the part was in. We had an appt at 11:20 and waited for 35 mins just for them to even look and see if they had the part in stock. Which they did not have.

We live 35 miles from the dealership and it’s an inconvenience for us to drive out there. The service advisor who insisted on arguing with two women needs to be reprimanded for his actions. We have contacted corporate and put in a complaint for his unacceptable behavior. We will NEVER be back
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.