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Autonation Hyundai Tempe

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(6,251 Reseñas)
54

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
390
Total de ReScores
4.9
Promedio de ReScores
54
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment. Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(480) 505-4247

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
8050 S. Autoplex Loop Tempe, AZ 85284
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(6,251 Reseñas)

JB
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Julius B.
Mesa, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/19/2024
0
Categoría: Service
Since July, I've been grappling with persistent oil consumption problems
Since July, I've been grappling with persistent oil consumption problems in my 2018 Hyundai Sonata, and it’s been incredibly frustrating. I've followed all the recommended services to the letter, including paying for oil changes and cleaning services. Despite the warranty covering the cleaning, which was completed within 1,000 miles, my oil level still runs low. The dealership insists this is "within specifications" and perfectly acceptable, but I beg to differ.

It’s disappointing to see my vehicle deplete significant oil after just about 1,500 miles, well before reaching the regular oil change interval. I've made trips to the dealership every 1,000 miles to address this issue, and each time, I've left without a satisfactory answer. Conversations with the service advisor and even the general manager have led nowhere—just more cleanings and assurances that the car performs as it should.

Currently, my Sonata sits at 97000 miles and is still under warranty, yet the ongoing issues have given me no options or practical solutions like replacing or rebuilding the engine. In fact, on one occasion, I brought the car back just 1,000 miles later and found it was 5 quarts low—and they considered that acceptable according to Hyundai's specs.

This experience has soured me on Hyundai for good! I won’t be purchasing another Hyundai in the future, and I’d advise anyone considering it to think twice.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.