I purchased my vehicle through I
believe the name was avenue aves which has been bought by this current company. I have an extended 200,000 mile warranty on my vehicle. It was the first time I needed it to use it. I brought it in on a Tuesday and was told that it would be ready the next day, did not get my car until Friday. I had to reach out daily to obtain updates. I was told that Friday, the person that was working on my specific situation was terminated. I was without my vehicle for almost a week. I was not called or updated about any of the situations involving my vehicle. I am less than satisfied and am still having issues with my vehicle and I will need to bring it back.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
believe the name was avenue aves which has been bought by this current company. I have an extended 200,000 mile warranty on my vehicle. It was the first time I needed it to use it. I brought it in on a Tuesday and was told that it would be ready the next day, did not get my car until Friday. I had to reach out daily to obtain updates. I was told that Friday, the person that was working on my specific situation was terminated. I was without my vehicle for almost a week. I was not called or updated about any of the situations involving my vehicle. I am less than satisfied and am still having issues with my vehicle and I will need to bring it back.