Said what the problem was, found a new problem, I held off on getting the new problem fixed. Came back a month later for the new problem they fixed it. They didn’t find something new and that was that. They don’t try to get you to pay for extra services or fix unnecessary stuff. They tell you what the issue is and fix it, no pressure. It’s very appreciated in a world where everyone is trying to squeeze every dollar they can out of customers.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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