I called Auto Tech on a Friday after my Honda CrV a/c had stopped working. Tony was upfront that he was unlikely to be able to get to it during what remained of that day. He asked me to drop-off the car on Monday morning. I did so and received a call within two hours letting me know the nature of the problem and the cost of repairs. The job was completed on Tuesday morning as promised. It’s great to know there’s a good mechanic nearby to my vacation home and that I’ll enjoy prompt, honest service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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