1. I didn't get back my parts. 2. Rebecca and Sam (tow truck driver) were pleasant. 3. Mechanic did good job. 4. There was no introduction by personnel speaking to me. 5. Costs are appropriate, except cost of key; no explanation why so expensive to make a key. Then, the key couldn't be made?
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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