business image

Auto Service Plus

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(38 Reseñas)
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores

Detalles del Negocio

Contacto
(616) 723-2991

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* No Se Proporcionó Zona Horaria
2518 Alpine Ave NW Walker, MI 49544
Reseñas de Auto Service Plus'
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(38 Reseñas)

CE
gravatar
Carlos E.
Rockford, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2020
cliente verificadoCliente Verificado
Good service at a great price
Had a new set of tires installed at a great price. They also did an alignment. My car was ready quickly. Thanks!
Recomendado

SM
gravatar
Sara M.
Bailey, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/16/2020
cliente verificadoCliente Verificado
Annoyed
Absolutely run ridiculously I get where have hard times right now but you let me sit and wait thinking my car is being worked on (new tires) only to see the Mackinac show up 45 mins later. No one came over to tell me anything or give me updates my appointment as at 8:30 am I arrived at 8:15 ( 15 min after they were already open. ) left at 10:50 pm to simply have 4 tires that were already picked out and shipped to the store a week prior! The fact that no one came over to me and me know was really ridiculous.
No Recomendado

RG
gravatar
Ryan G.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2020
cliente verificadoCliente Verificado
Wonderful service
I was greeting walking in by one of the techs, they were polite, punctual, and fairly priced. Will definitely return.
Recomendado

AG
gravatar
Alec G.
Grandville, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2020
cliente verificadoCliente Verificado
Friendly, quick service!
Thank you for going the extra mile to get my tires mounted even though they were slightly problematic! Will be returning to you for my service needs
Recomendado

MF
gravatar
Marcos F.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/19/2020
cliente verificadoCliente Verificado
It was great
The workers was great
Recomendado

US
gravatar
URSTON S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2020
cliente verificadoCliente Verificado
Customer service
Wendy was awesome. Anytime I called with questions or updates she knew exactly what was going on.
Recomendado

MK
gravatar
Michael K.
Middleville, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2020
cliente verificadoCliente Verificado
Great customer service
The customer service and quality of work was top notch
The pricing was extremely fair
Even though they are not the closest to my location I will be driving back with any automotive issues I have
Thanks again
Recomendado

JC
gravatar
jane c.
Kent City, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2020
cliente verificadoCliente Verificado
Fantastic service
Great service, replaced 2 tires and had me out of there in 45 minutes. Knowledgeable lady at service desk even helped me locate bumper for car.
Recomendado

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2020
cliente verificadoCliente Verificado
Good service
There good at what they do
Recomendado

ST
gravatar
SHAWN T.
Grand Rapids, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2020
cliente verificadoCliente Verificado
customer service
Wendy is the best! Very professional and super helpful!
Recomendado

CA
gravatar
CHRISTINE A.
Comstock Park, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2020
cliente verificadoCliente Verificado
Great place to go
Wendy, is awesome! They do a great job and I don’t take my car anywhere else for oil changes.
Recomendado

Cliente verificado
Grand Rapids, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2020
cliente verificadoCliente Verificado
Friendly, clean
Great customer service
Recomendado

DF
gravatar
Dan F.
Grand Rapids, MI
Ram Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2020
cliente verificadoCliente Verificado
Small wait time
12345....combination to the luggage.
Recomendado

Cliente verificado
Grand Rapids, MI
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/20/2020
cliente verificadoCliente Verificado
Not what I was told
I was actually quite disappointed today when I picked up my car.
I have gotten my most recent oil changes here and really loved the place! They always worked efficiently and had great customers service.
I dropped my car off to get looked at, and it was still under warranty, so I was told my deductable would be $100. Which is perfectly acceptable, in my opinion. The lady at the front, Wendy, said they would have to run a diagnosis test on it, and I assured her I was in no hurry, because I'm laid off right now due to covid19.
My car was in the shop about a week I would say. On Thursday I received a voicemail from her saying my car would be ready later in the afternoon the next day. She also mentioned that besides the $100 deductable, there were a couple parts my car needed that won't be covered by the warranty. "Probably around $70-75 additional."
When I picked up my car today, the total came out to $304 and some change. I was shocked. That's not what she said in the message, and I never received a call that there were going to be parts that won't be covered. Spark plugs and some valve cover or something. I literally could have done the spark plugs myself, and I would have opted out had I been given the choice.
I figured this would be a good time to get my car worked on since I don't need it to drive to work. But what wasn't good timing was a surprise bill almost double what I was told.
This is bad for business and just not nice to do to people during a global pandemic.
No Recomendado

WK
gravatar
Wade K.
Highland Park, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2020
cliente verificadoCliente Verificado
Special Tire
Wendy, was very personable and a pleasure to work with. She was trying to be safe with everyone.
Recomendado
Negocios Cerca de Ti
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(14 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(420 Reseñas)
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(94 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(27 Reseñas)
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(64 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.