Jesus said friendly communication, the lady treated him well, she was honest. He was able to see exactly what the mechanic was doing, had brand vehicle parts, no third party parts, the work was done in timely manner and it was ready the next day.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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