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Auto Lube & Repair LLC

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,747 Reseñas)
90

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
90
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our Mission...
Is to promote integrity in the automotive service industry by utilizing honest business practices, providing top-quality care, and taking time to connect with our customers. We aspire to cultivate a professional and inviting experience that generates life-long relationships with our clients and employees.
Our Mission...
Is to promote integrity in the automotive service industry by utilizing honest business practices, providing top-quality care, and taking time to connect with our customers. We aspire to cultivate a professional and inviting experience that generates life-long relationships with our clients and employees.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Taller de reparaciones
Contacto
(704) 663-6669

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
276 E Plaza Drive Mooresville, NC 28115
Reseñas de Auto Lube & Repair LLC's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,747 Reseñas)

BF
gravatar
Brian F.
Mooresville, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/20/2026
cliente verificadoCliente Verificado
1
Leaking Oil After Routine Oil Change
Routine oil and filter change on my 2005 Toyota 4Runner. I supplied Mobil 1 synthetic oil, filter, and new OEM oil plug gasket. Upon leaving the next morning for work I noticed an 8" wet oil leak on my driveway. Vehicle has had zero oil leaks to date. Took a couple days before I could return to the shop to check leak. Found the oil plug needed tightening and also notified me that the oil was 1/2 quart low - a mere 3 days after oil change. Next morning found oil still leaking from oil drain plug - not as much as before but still leaking. I finally ended up torquing the drain plug to factory specifications - problem solved.

I've had oil changes here previously with no problems. Not sure if this time was new employee or simply not using a torque wrench to tighten the plug to factory specs. Customers shouldn't have to remind them to do this, but apparently, you do.
April de Auto Lube & Repair LLC respondió el 09/21/2026 10:42 AM

Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration caused by the oil leak following your service. We understand your concern, especially since you had trusted us with your vehicle previously without issue.

We take your feedback seriously and will be addressing the situation with our team to help ensure it does not happen again.

We would also like the opportunity to make this right by applying a credit toward your next service with us. We appreciate your past business and hope to have the opportunity to earn back your confidence.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.