I visited the dealership because of an attractive offer for a car online ($17k). I went back a second time because I was told that my out-the-door price was $20k with all fees and taxes finalized. They also agreed to match my loan interest rate of 2.8%. I waited there for hours to finally sit with the "finance guy" who pulled up my offer which is over $23k and several added fees that were not told to me before. They also used their own financing to offer me an interest rate of 4.5% (way above my own financing option) and charged me $900 for a loan acquisition fee. They wanted to charge me for getting me a worse loan option. I walked out even after they tried to bring down some of the fees and reduce the interest rate. Lee was my dealer and completely lied to my face and wasted my time. Do not go here for a car.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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