WOULD NOT RECOMMEND. Came in to have a high flow cat and O2 extenders installed. After leaving the shop, check engine light came on. Discovered the weld had a leak, returned to have it fixed and the CEL resolved. After the “fix” I barely made it to the freeway before the CEL came back on. I was glad I took pictures of the work as I shared these with the manufacturer who informed me the O2 extenders were installed incorrectly. On my third visit, I presented this information with front desk of Austin Pro who told me I instructed them on how to install it for which I did not. She also said it was an aftermarket part and how would they know how to install. Pretty sure 90% of what is in the waiting area is aftermarket and if you don’t know how to installed maybe you should inform the customer. They “offered” to fix it but I would be charged for it. Needless to say I declined to pay extra for their crappy work which from experience would continue to be so.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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