Atlantic Auto Repair provides full-service auto repair services to the Oakland Park, FL and surrounding areas. We offer everything from routine maintenance to catalytic converters and everything else in between. There's no auto repair job we can't handle.
We are family owned and operated, so we guarantee your repairs are done right in
Atlantic Auto Repair provides full-service auto repair services to the Oakland Park, FL and surrounding areas. We offer everything from routine maintenance to catalytic converters and everything else in between. There's no auto repair job we can't handle.
We are family owned and operated, so we guarantee your repairs are done right in order to get you back on the road safely.
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I originally brought my 2020 Subaru Forester to Atlantic in March 26 for a new AC evaporator core & expansion valve kit. The dash had to be removed for this to be installed. Unfortunately, the issues with the shop began even before the work started. I made an appointment and dropped off the car......and the car sat untouched for 6 days. No call, no update from the shop. I was without a car for 6 days when I didn't have to be. Once the job was completed (9 days in total) I noticed that there was a crack in my dashboard that was never there previously. The car was also filthy and I found a half eaten chicken wing in the back seat. At the time I did not complain, or leave a bad review, but I wasn't happy. For the next 2 months I noticed there was a mildew, wet smell in the car that I could not get to the bottom of.
Forward to late May. When I started the car, my dashboard lights went crazy. I took the key out of the ignition and the dashboard lights did NOT turn off. I took my car to Subaru and they diagnosed the problem. The bottom line is, when Atlantic re-installed my dashboard they forgot to attach the AC drip hose. AC drain water was leaking into the cabin under my carpet for 2 months and caused corrosion and a short in my CAN harness bus lines. Subaru told me that I have to replace my instrument cluster harness and the harness that runs to the back of the car.
So, now that I know that this dashboard short was caused by Atlantic's negligence, I brought my car back to them in (Jun 1, 26). After speaking to the management, I find out that my car has again been sitting for 4 days and no mechanic has touched it. Once again no call or update from the shop. The customer service belies Atlantic's google reviews.
Atlantic refused to reimburse me for the diagnosis from Subaru and my rental car bills, even though it was their mistake. They say I should have brought the car back to them before I went to Subaru. This does not hold up. Why would I bring it back to them for electrical problems when I had my AC fixed there? They did fix my dashboard and now say the car is fine. The car now has a terrible mildew smell from the AC drain leak.
I would not recommend this shop.