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Aspen Auto Clinic - Tutt

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,565 Reseñas)
63

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5
6
Total de ReScores
4.0
Promedio de ReScores
63
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Reparación de automóviles domésticos
Contacto
(719) 259-0646

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
4055 Tutt Blvd Colorado Springs, CO 80922
Reseñas de Aspen Auto Clinic - Tutt's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,565 Reseñas)

JM
gravatar
JEFF M.
Colorado Springs, CO
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/31/2014
cliente verificadoCliente Verificado
Repairs took way too long
I dropped my vehicle off at 8AM to have new tires installed. The installation was not completed on the same day although I was told it would be. Aspen did not call me all day to update me and tell me of the delay. I had to go to the shop at closing time and found that my vehicle had not been moved all day. I agreed to leave the vehicle so the tires could be installed on the second day. Communication from Aspen was sorely lacking. The work was satisfactory, but it took too long and status updates were nonexistent.
No Recomendado
Greg B. de Aspen Auto Clinic - Tutt respondió el 08/01/2014 03:35 PM

Jeff/Linda,

Thank you for the gracious score of 3 stars. I know the frustration definately warranted a lower score.

I apologize the time got away from us like it did that afternoon. I am pleased that nothing further was needed during that visit and we were able to get deliver the vehicle to your wife's work as promised.

We hope this does not effect future relationship with Aspen Auto Clinic and our attempts to "right this wrong" were to your satisfaction.

Sincerely,
Matt

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.