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Aspen Auto Clinic - Tutt

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,565 Reseñas)
63

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5Calificación general 1.3/5
6
Total de ReScores
4.0
Promedio de ReScores
63
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Reparación de automóviles domésticos
Contacto
(719) 259-0646

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
4055 Tutt Blvd Colorado Springs, CO 80922
Reseñas de Aspen Auto Clinic - Tutt's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,565 Reseñas)

JC
gravatar
JENNIFER C.
Colorado Springs, CO
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/22/2014
cliente verificadoCliente Verificado
Terrible
I will NEVER use this place again. It takes three hours for a scheduled oil change. When I tried to complain to an employee he wouldn't even look at me. This is the third time that I had a scheduled appointment that three hours. When arrived to check in the man at the counter made me wait to even checkin while he proceeded to call around for a tire repair kit. The prices are extremely high and they refuse to give any pricing over the phone which is annoying. The only reason I ever went back was because I had an change package. I would rather pay somewhere else than use my last free oil change. jIffy Lube has better service
No Recomendado
Greg B. de Aspen Auto Clinic - Tutt respondió el 07/15/2014 08:39 AM

Jennifer,

We appreciate you taking the time to provide us this valuable feedback. Clearly we dropped the ball with your visit. We do take these reviews very seriously and I am sorry you were not given the same courtesy when you tried to give us the feedback in person.

I hope the phone call today shows you our commitment to our customers and the desire to give them a positive experience. Again thank you for all the detail so we can work to improve our processes. If there is anything further to discuss for reconciliation please do not hesitate to call or email me direct.

Sincerely,
Matt
Aspen Auto Clinic

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.