Our first visit to Aspen back in October '14 had a few issues, but Brent did take care of them and assured us he would take care of us better next time. We came back this week for tires and an oil change. Brent got us a very competitive deal on some Fuzion tires, and comped the oil change as a gesture of good will from the October visit. How many larger larger auto repair facilities would do that? Not many in my experience. We will be back! Thank you
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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