I had the worst experience ever.... I was repeatedly lied to through this whole process I was told parts are on the way 7 weeks later they told me to make arrangements and move my car to another shop they don't have the manpower to work on my car I have text messages saved parts are 5 days out they were tracking parts they were a week away, etc. one hour later I was asked to take my car someplace else they don't have the manpower. It was like this every step of the way they took the supplement from insurance and didn't do anything they actually charge the insurance company for storage unbelievable. I am renting a car at my expense because of their incompetence. I would never ever recommend this body shop to anyone... in some ways I'm glad they asked me to move my car I found a very respectable car shop they are getting parts as we speak with no problems keeping me up-to-date weekly I spent seven weeks with artistics didn't get anywhere with them except lies. Their shop estimator has no clue what what she's doing has no knowledge or skills not to mention the shop is incompetent. They contacted my insurance adjuster not to show up to do a live estimate instead they requested a virtual estimate another lie to me that insurance canceled the appointment. Shop pretty much got their supplement and didn't care what happens to my car after receiving funds. They were over their heads they didn't have any skills are capabilities to do this kind of work after they disassembled my car and realized they don't have the manpower or the skills after 7 weeks absolutely stunning someone could run their business this way they didn't even have the decency to pay for towing to move it to another shop after screwing me over. Urge you to shop around you may pay a little bit more but stay away from this shop they have no credibility.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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