DO NOT SERVICE YOUR CAR THERE!!!!!!!!!!!!!!! Brought my new nissan maxima there 2 weeks ago got there early at 8 am for oil change at 10:30 I asked how much longer seems they forgot about so I waited an hour longer. Next day my wife took the car to work I opened the garage and there is huge puddle of oil on the floor they had to tow the car from work parking lot so they call my wife and tell her that the oil drain plug broke while changing the oil. On the work order they put that it was due to worn out drain plug gasket IT WAS THE FIRST OIL CHANGE!!!! When I finally pick up the car Nicholas Ruffolo the service manager finally admitted the the tech didn’t tighten it back and told me this happens a lot they were supposed to clean my garage floor but no call from them or call back on the messages i left. VERY BAD SERVICE WONT EVER GO BACK I DON’T RECOMMEND FOR ANYONE!!!!!!!!!!!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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