Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
My Minnie wouldn't start. I determined on my own that it was a no fuel issue and told the scheduler this when I called for mobile service. The scheduler told me there is a minimum $90.00 charge for the service call which includes the first hour labor. After they cancelled twice and rescheduled (I should have realized at this point they were unqualified), 2 weeks from the original date they showed up late for the appointment. 20 minutes into the diagnosis the mechanic left saying he had to get some additional tools. 45 minutes later he returned and completed the diagnosis in 10 minutes. He said he thought the fuel pump was bad and said the rv needed to fixed at their shop. I asked for the name of the tow service they used and called them. The tow service said they didn't have a truck available that day and I should call back in 2 days. The next day RV Supercenter called and wanted me to settle the bill. The total was $240.00. When I questioned the amount I was told the service call, the diagnosis and materials combined for the total.
What a rip-off! I paid the bill but got nothing in return. I already new it was a fuel issue, the rv was still not running and I was out $240.00 bucks.
STAY AWAY FROM THESE CROOKS!!