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Antwerpen Hyundai Clarksville

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(2,597 Reseñas)
72
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
254
Total de ReScores
4.8
Promedio de ReScores
72
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Antwerpen Hyundai Clarksville is located in the greater Baltimore area in Clarksville, MD. We offer full vehicle services to take care of all your repair and maintenance needs. Call us today to schedule an appointment for service. We now offer Windshield repair for any Hyundai as well! Antwerpen Hyundai Clarksville is located in the greater Baltimore area in Clarksville, MD. We offer full vehicle services to take care of all your repair and maintenance needs. Call us today to schedule an appointment for service. We now offer Windshield repair for any Hyundai as well!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(443) 367-4100

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12440 Auto Drive Clarksville, MD 21029
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(2,597 Reseñas)

SP
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Steve P.
Glenelg, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/24/2022
0
Categoría: Service
Service Advisor Wayne is HORRIBLE
Sonata engine failed driving in to work. Had vehicle towed to State certified repair shop. Lead mechanic inspected car AND drove it. Diagnosed problem and informed us of the class action lawsuit Hyundai lost in regards to Sonata engines. Hyundai USA verified our car was included. Made the mistake of taking the car to Antwerpen Hyundai of Clarksville and being assigned Service Advisor Wayne. After 3 weeks of Wayne having our car, he finally calls us. Not to tell us anything about the work timeframe or anything the car was brought there for. He called to tell us both brake lines need replacing for 600+ dollars. HOW??? Vehicle was being driven when engine failed. Certified mechanic inspected AND drove car. 2 tow truck operators DROVE the car onto their respective roll offs, and DROVE the car off. Each and everyone has stated the ONLY problem the car had was the engine, but after sitting at Antwerpen Hyundai of Clarksville for 3 weeks, now the brake lines suddenly need to be replaced. I was also told that we have a flat tire as well.
STAY AWAY from this dealership if you need ANY service work. Service Advisor Wayne does not care about customers, their cars, or communicating.

DF
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Dwight F.
Ashton, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Happy customer
Really clean shop and great service.

Cliente verificado
Columbia, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and Easy
Staff was professional and ready for me to arrive at the time of my appointment, my car was done by the time they originally said it would be & the process was very smooth. I come here for everything I need done for my car, great dealership & service!

MM
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Mohamed M.
Elkridge, MD
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/29/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
7
Categoría: Service
Service done properly except part of the exterior part was not replaced
Thank you

Cliente verificado
Brookeville, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service staff
Staff are attentive and work hard to get work done as quickly as possible.

Cliente verificado
Columbia, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service and care
Excellent service and care for the car. From scheduling the appointment to picking up the car.

JB
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Jeffrey B.
Woodbine, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
0
Categoría: Service
Terrible communication and no respect for time
Terrible communication and no respect for time
ANDREW D. de Antwerpen Hyundai Clarksville respondió el 03/25/2022 04:53 AM

I'm sorry you did not receive five star service. We will be in touch to see what we could've done better.


JA
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Joseph A.
Eldersburg, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change/ tire rotation. Check crack plastic outside car
Oil change and tire rotation service. Staff was prompt and courteous. Very responsive and kept me updated on status of the car

Cliente verificado
Laurel, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
The people are friendly and they do great job fixing vehicle.

SS
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Scepter S.
Columbia, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Reasonable service
I just wanted a oil change and they did that quickly as well as give the car a multi point service which turned out well.

MT
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Margaret T.
Adelphi, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Good customer ship
Excellent job, Good services, Work is done on time

BT
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Brian T.
Glenelg, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
brian t
fast service good clean dealership no problems at all

KL
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Karen L.
Columbia, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
great service!
Went in for a recall notice. Joseph was courteous and professional. Delivered the car in much shorter time than I was promised. Waiting area clean and socially safe

BK
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Brittany K.
Gaithersburg, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and proficient
Was in and out in a timely manner. Everyone was nice and respectful.

RH
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Ronald H.
Burtonsville, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Joseph, always Top Notch
Joseph has been a joy to work with. Most folks dread coming for service to the dealership do to cost & the reputation. I found this gentleman to be professional, honest, & communicates with the customer.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.