I took my car there not knowing what could be wrong. Mr. Robert asked a few questions for understanding, then explained all the steps that he would go through. He gave me the diagnostic cost upfront and said once that was done he'd call with the findings.
When he called he told me the problem in a way that anyone could understand. I mean, I know so little about cars but his explanation was very clear. He gave me a very reasonable cost along with my options.
They completed the work on the car when he said they would.
I'm completely comfortable making ANR my go to mechanic shop. Nothing was pushed on me. Noone gave me quotes and guesswork on what could be wrong. Everything was so above board with amazing customer service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
When he called he told me the problem in a way that anyone could understand. I mean, I know so little about cars but his explanation was very clear. He gave me a very reasonable cost along with my options.
They completed the work on the car when he said they would.
I'm completely comfortable making ANR my go to mechanic shop. Nothing was pushed on me. Noone gave me quotes and guesswork on what could be wrong. Everything was so above board with amazing customer service.
This is my place from now on.