Jwana said she was told her vehicle had started, and she was trying to figure out how to pick it up. She called back and someone told her that it hadn't started. She said she got mixed answers on what had actually been repaired on the vehicle once it was ready, and felt unhappy with everything.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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