Reseñas de Departamento de servicio's

4.6

(945 Reseñas)

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joseph g.

Bloomington, IN

08/10/2023

Categoría: Service

Great Service on New Tucson Limited Hybrid

At 700 miles Brake System Warning lights came on, and the brakes felt as though the power assist was off. Despite the fact that the car was purchased at Ray Skillman in INDY, I took it to the nearest Dealer/Service Center which was Andy Mohr in Bloomington. The technician discovered that the brake position sensor was mis calibrated. After recalibrating, the warning was gone, but more importantly the vehicle then routinely made 35-45 mpg whereas before recalibration it was typically getting 25-35 mpg suggesting that the brakes were dragging from the outset. So Kudos to the Service staff at A M Hyundai.

joseph g.

Bloomington, IN

08/10/2023

Categoría: Service

Great Service on New Tucson Limited Hybrid

Matthew V.

Solsberry, IN

2017 Hyundai Sonata

03/25/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My experience so far had been great

Honestly the people at this dealership have been extremely nice and far priced

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 04/01/2022 02:47 PM

Hello Matthew,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Arlene B.

Bloomington, IN

2021 Hyundai Santa Fe

02/24/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good experience

Timely scheduling. Extremely nice service personnel. Short wait time while car was being worked on.

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 02/26/2022 01:18 PM

Hello Arlene,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Brandy N.

Long Beach, CA

2021 Hyundai Kona

02/10/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service and even better customer service

From start to finish the customer service was great - highly recommend the business

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 02/11/2022 01:54 PM

Hello Brandy,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Carl J.

Bloomington, IN

2019 Hyundai Tucson

01/25/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Appreciate the quick in and quick out

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/26/2022 02:30 PM

Hello Carl,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cliente verificado

Bloomington, IN

2020 Hyundai Elantra

01/24/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Customer Service

Andy Mohr Hyundai has excellent customer service!

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/26/2022 02:27 PM

Hello,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Je L.

Mitchell, IN

2020 Hyundai Santa Fe

01/17/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Nothing to complain

Everything was more than expected. With one word, (I am) satisfied. I had to bring my toddler boy. I think it would be much nicer if there were Hyundai toy cars in the kid's area so that the little boys can play with.

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/18/2022 01:32 PM

Je Lee,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to proved to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cody L.

Nashville, IN

2019 Hyundai Elantra

01/16/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Car review

Was good service as always

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/18/2022 01:29 PM

Cody,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to proved to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cliente verificado

Bloomington, IN

2020 Hyundai Sonata

01/11/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very nice

Good experience

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/14/2022 07:48 AM

Hello,

We sincerely thank you for your business and for taking the time to provide your feedback regarding you recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customer like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cliente verificado

Bloomington, IN

2021 Hyundai Palisade

01/11/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

10/10

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/14/2022 07:40 AM

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cliente verificado

Bloomington, IN

2021 Hyundai Sonata

01/09/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Folks!

Always enjoy working with the folks at Andy Mohr Hyundai! Down to earth and they really care about your needs! Thank you

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/14/2022 07:34 AM

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Sharon T.

Bloomington, IN

2020 Hyundai Tucson

01/05/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Quick and efficient service. Like that they discuss cost of repairs before starting work on vehicle.

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/07/2022 09:30 AM

Sharon,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cyndi R.

Springville, IN

2018 Hyundai Tucson

12/30/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Exceptional service

I made my service appointment online and got my Tuscan in on time. Rather than wait in the service waiting room, we walked to 3rd street for breakfast. It was a cold day but dry. We called for a ride back and Ethan Finch came and got us. Such a respectable young man and courteous. He’s a keeper. See u at the next scheduled maintenance. It’s always a joy to see Brandon.

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 01/07/2022 09:28 AM

Cyndi,

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

Cliente verificado

Bloomington, IN

2007 Hyundai Veracruz

ReScore Reseña™

12/29/2021

Cliente Verificado

Categoría: Service

Great Response from Service Dept.

The response I received after a bad service experience was amazing. The people I interacted with were very helpful and wanted to make the situation right. Very pleased with the response.

Reseña Original

12/21/2021

Tipo de Servicio: Maintenance

Categoría: Service

Simple tire rotation botched

I came to get an oil change and tire rotation. Driving off after the service I noticed some strange sound. When I came up with a way to check on my tires while driving I saw a rear tire was completely wobbly. Drove back but the service department was closed. Checked the wheel and all but one nut holding it was loose. Checked my other wheels and found another nut was loose as well. Had to jack up my car by myself right in front of the service bay and not a single person in the store came out to ask if I needed anything as they saw me working. Had to ask someone for some help. I'm glad I didn't have to drive far to figure out the issue, things could have ended very differently.

LARRY A., SERVICE MANAGER de Andy Mohr Hyundai respondió el 12/23/2021 02:02 PM

We sincerely thank you for your business and for taking the time to provide your feedback regarding your recent experience with the Andy Mohr Hyundai Service Team.

Your feedback is extremely important to us and helps us to continuously improve the experience we strive to provide to valued customers like you.

I have reviewed your feedback and want to express an apology to you from the Service Department for the concern and for the Sales Department for not assisting upon your return. The Service Technician that provided maintenance on your vehicle has a check list that is followed. The last step after lowering down the vehicle off the lift is to check the torque of each lug nut. On new employees such as this technician we have an orange cone behind the vehicle as a reminder to check each wheel before release. You are correct this could have been worse if you did not stop to check the status. You have made a strong complaint that we take very seriously The future of this technician with this Dealership is in question and will be determined upon review.

We thank you again and look forward to our continued partnership in the future.

Sincerely,

Larry Askren
Service Manager
812-727-8400
laskren@andymohr.com

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