Walter said it took about a month, but that part was out of their control. If the staff had provided more updates, that would have been nice. He called in a couple of times. Walter noted he is really satisfied with the service and everything went well. He had a question when he picked up, the staff got a mechanic for him, he looked it up on the computer and answered it, so that was good. He also took Walter on a test drive to make sure he understood everything.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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