After the A/C repair & battery replacement, the customer called us to say her Bluetooth wasn’t working. She said it worked once the next day and then stopped. So, the last time it worked, it was in her possession, not ours. We checked it out and determined the Bluetooth was working, however the two main speakers that it uses were not working. We wanted her to come into the shop and show her the issue, however she said she couldn’t come and for us to put it back together. Replacing a battery without an alternative power source doesn’t blow out speakers. If it did, each day thousands of do-it-yourselfers would be blowing out their own speakers. The purpose of the battery backup is so we don’t have to re-initialize the power windows, sunroof, etc., after battery replacement. So, we don’t know where she got that idea, but she has stuck to it and wouldn’t even listen to our offer to discount the price for her