Allen Turner Genesis was the only dealership within a 200 mile radius that afforded my family what we were asking in the GV 80. The salesman was exceptional. Although it took 10 months to deliver the vehicle it was worth the wait.
The Allen Turner Genesis Purchase Experience was Exceptional
The Allen Turner team, starting with our saleswoman, Robin Wolff, was exceptional. Robin did not apply the standard car salesman tactics that most people find so uncomfortable. She was courteous, helpful, and extremely informative during our Genesis GV80 purchase experience.
We had been looking at the Genesis SUV's for about 6 months since it had been recommended by a relative. We did not intend to purchase a new car until next year, but after my wife as in a traffic accident that totaled our Lincoln MKC, we were forced to move up our purchase plans.
Our relative recommended Allen Turner and had a glowing recommendation. I'm glad to report that the Allen Turner dealership personnel lived up to the hype.
My experience buying a car from Allen Turner was easy and fun. The entire process from start to finish was straight forward, and everyone I worked with was very friendly and knowledgeable.
We visited 3 dealers, 2 local and one in Tally. The closest one in FWB needs to be bulldozed over. Allen Turner and Werner were decent, with Allen Turner being actually the most honest and straightforward from the get go. While I wish they had more inventory, they actually had one of every model and trim, so short of an exact interior/exterior color combo match, a customer could pretty much find what they wanted at Allen Turner. I could find exactly what I wanted 7 hours away, but I also had a trade and Allen Turner gave me what I wanted for it and they had the exact G70 Prestige model I was looking for. The place is clean and the people there are friendly. So glad they're local too! If you live anywhere in the panhandle area and even into southern Alabama or Mississippi, I'd highly recommend seeing if they can help you with a Genesis!
I shopped dealers from Daphne Alabama to Atlanta to St. Augustine Florida to Orlando. I understood that there were and are supply chain issues world wide. ONLY Allen Turner did not try and leverage those difficulties into an inflated price with excessive dealer markups. Eastern Shore Genesis, which is about 25 miles away down Interstate 10 in Baldwin County Alabama had exactly the car I wanted in inventory two months ago. I knew from the "call for price" statement where the price was supposed to be that the dealer was jacking up prices. I negotiated a price with Allen Turner on June 2. I delivered the car on October 14 for exactly the negotiated price, which was the MSRP. I did not expect a discount on a 2022 vehicle not in inventory but I did expect a fair price. Allen Turner honored that price with zero manipulation. While we were waiting we did call Eastern Shore. They wanted $77,000 for a car with an MSRP of $64,500 delivered. We told them we would not do buy a vehicle from an untrustworthy dealer. They eventually lowered the price to $66,000, but that was still including a "stupid tax" of $1,500. I could never trust a dealer like that to stand behind the vehicle, honor a warranty, or do anything else I would expect in a business relationship. The dealer called us back the day after we got our car and asked if our car had been delivered. That $77,000 GV 70 is still showing on the dealer's inventory. Allen Turner's inventory of Hyundai and Genesis vehicles are almost all pre-sold before they ever get on the truck because the entire Gulf Coast knows he is the most honest, least troublesome dealer in the business.
Our Sales Consultant Robin Wolff was excellent, knowledgeable, well trained, service oriented and patient throughout the process.
This is the first time I have been at a dealership where the sales person was very knowledgeable about the car, eager to answer all questions, allowed space for me & my husband to discuss the purchase. Robin Wolff if s a very professional sales agent. I highly recommend her.
We were out of state customers, the negotiation process was via email and text. The sale representative was very responsive and friendly. The pricing structure was fair and reasonable. The walk through of the vehicle was very thorough.
If you are searching for a new SUV you have GOT to stop by Allen Turner Genesis in Pensacola, FL. Robin Wolff was on the ball, answering my questions, showing me all the features. An important selling point for me was the test drive! The drivers seat is Magnificent, and easy to reach controls. Do yourself a favor and take one for a test drive.
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