My car was at Akiki from December 23 to February 18. The reason given was missing parts from BMW. This was a very typical fender bender of the left front head light area with no damage to the engine and drive train. I suggest that ordering the parts from BMW should take a lot less time that it did which led to the nearly two months of being without my car and mounting cost for a rental car. There workmanship was and excellent and I would use Akiki again, but I would insist that there be some agreement re the unnecessary expense for renting a car.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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