If you’re looking for auto repair in Gainesville, FL, you’ve found us. Here at Ahrens Auto Inc we work hard to earn your trust and loyalty. We know how important it is to find a Gainesville car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Ahrens Auto Inc we understand what makes customer
If you’re looking for auto repair in Gainesville, FL, you’ve found us. Here at Ahrens Auto Inc we work hard to earn your trust and loyalty. We know how important it is to find a Gainesville car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Ahrens Auto Inc we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Gainesville offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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I took my car in with serpentine belt issues. For my make and model, this part generally costs $30-$50. Ahren's priced this part at $80. Their diagnostic examine also found belt tensioner issues. For the serpentine and belt tensioner replacement combined, they quoted me $512 of repairs. This is extremely high and gives me the inclination that this is another mechanic in town that is trying to take advantage of college students who are not as informed on car repairs.
I do not think the presented quote is fair by any means so thanked them and let them know I would not be having service done their. I was presented with an $85 fee for a half-hour diagnostic look. This fee was not disclosed beforehand at all, was not mentioned verbally, and I did not sign anything agreeing to this fee.
Take your car elsewhere. I took my vehicle here just out of convenience of location, but have previously had much better service at the Firestone off of Archer and with Billy's Auto Repair & Towing.
UPDATE: I went in to pick up my car and wish I could leave a negative review. If you take your car here and leave without even having any work done, you will be charged an $85 minimum. I asked why I wasn't informed of this in anyway (no signatures, no verbal inform) beforehand and the woman working the front desk had the owner come out.
He raised his voice and started asking why I hadn't taken my car to Billy's or somewhere else. In his rant he referenced other reviews that I have left on Gainesville for miscellaneous places which was unsettling. He lied and said he listened to my phone conversation, saying that I was informed of all fees beforehand-- I certainly was not and he wouldn't play the recording. I have lived in Gainesville for many years and can say assuredly that this is one of the shadier places in town. They use deceptive business practices and their prices are anything but honest.