My Dodge Neon broke down on I40 and AAA towed it here. The prices for the repair seemed reasonable, but when I went to pick it up on a Sunday it was sitting in their parking lot with a flat tire (key locked inside). The tire had two nail holes, one of which was sloppily plugged. I had to take it to a tire place to be repaired, and the tire guy advised getting a new tire (though he didn't have the right size) because the plug was badly done. I called on Monday. The owner first denied it could have happened, then admitted it but refused to pay for a new tire. They tried to cover up their mistake, left my car in an unsafe state for me to drive away, lied about it, then refused to make it right. I can't imagine worse business ethics. Avoid this place at all costs.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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