they had my Mazda for 3 months! We brought it there in Feb. they said they needed to order parts. then it was because of the freeze busted their pipes, then they only had 1 mechanic. and had to get caught up with all the other work. the whole time i was understanding and polite. then they couldn't fix my motor. said it was a bad one and had 3 bad cylinders. so we had it towed back to our house. we were going to get a second opinion. they had cracked the windshield and left greasy hand prints inside the car. and said they detailed it and that the windshield was already cracked. and if we didn't have a picture of the SUV the day before we sent it it was our word against theirs and the new mechanic said its been cracked since he started in March. the owner was too much of a coward to call us. he had his wife call my husband instead. they refused to pay for windshield and remove grease handprint from interior. this place is a joke and took all our money.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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