I had spoken with someone on the phone at the shop a couple times while getting my car done. The convos didn’t necessarily go the way I wanted and I left a poor review. I feel bad now however bc when picking up the car the owner was really genuine, kind, and helpful. Let me keep my car in the lot to save me some hassle. Even followed up with me after the visit which no shop has done for me before. A lot of respect for the owner of this shop and recommend working with him
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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