I manage the warehouse and called transportation to get an oil change for my district vehicle. They were able to take the vehicle right away and provide me with a loner vehicle so I could still complete my job functions. After my vehicle was ready (when they said it would be) I went to pick it up, I was greeted with happiness and smiles.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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