I’m extremely happy I had them do an oil change even though the bill was more than I expected. The reason it was high is because they did a complete vehicle inspection while they had it and found a broken motor mount (and a few other things I had no idea were broken or breaking). I am a quadriplegic and it would’ve been a really big deal getting me and my 350# chair off the side of the road had I broke down. Thank you so much for doing more than just an oil change. It means a lot to me knowing I can trust my mechanic to do a good job. Thanks. Matt
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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